QA Specialist - Casino

What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?

What’s the position?
Every day our players open the app, something should work exactly as expected. This role exists to make sure it does. You’ll be the set of human eyes that runs structured daily testing across our platform, catching issues before they reach players and keeping our QA process sharp as the product evolves.

This isn’t an automated testing role. We’re looking for someone who takes genuine pride in methodical, thorough manual testing and understands that in a regulated gaming environment, the cost of missing something is real.

Day to day, you will:

• Execute structured daily test scripts across the casino app, platform features, and promotional mechanics

• Develop and maintain test scripts that reflect the current state of the product and evolving regulatory requirements

• Test new game launches and feature releases ahead of going live, documenting findings clearly and following up through resolution

• Partner with the promotions team to validate bonus mechanics, eligibility logic, and player-facing promotional content

• Collaborate with product, operations, and engineering teams to reproduce issues and confirm fixes

• Monitor platform behavior across jurisdictions, flagging anything that falls outside expected parameters

• Contribute to a growing library of test cases and QA documentation that the wider team can rely on

What are we looking for?

• Demonstrated experience in structured manual QA testing, ideally in a regulated or compliance-heavy environment

• Casino or iGaming experience is a plus but not a requirement

• Strong attention to detail and a natural instinct for finding edge cases others might miss

• Comfort working within a structured daily testing cadence while staying adaptable when priorities shift

• Clear, precise written communication for defect reporting and test documentation

• Familiarity with Atlassian Jira and Confluence for issue tracking and documentation

• An understanding of how promotions and bonus mechanics work in an online gaming context is a plus

• Core daytime hours with occasional flexibility needed around major releases or platform updates

  What’s in it for you?

  We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits

• Flexible vacation allowance

• A hybrid / remote working environment

• Startup culture backed by a secure, global brand
  
  Roster of Uniques
  We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).